Customer portals, booking workflows, internal dashboards and operational tools shaped around your business processes.
Your requirements.
Your kind of software.
Turn a specific business challenge into a useful application. From customer portals to internal tools, we develop software around the way your people work.

Built around people.
Designed for the task.
Start with the outcome you need, rather than a list of technologies. We map your workflows, users and existing systems, then define a practical first release with clear acceptance criteria.
Reduce repetitive steps with approval flows, notifications, document generation and connected records.
Connect compatible systems through documented interfaces, with authentication, error handling and ownership agreed in the scope.
Plan interfaces for real tasks, with role-based access and permissions appropriate to each user group.
Review access controls, validate inputs and test critical workflows. Security requirements and testing depth form part of the project scope.
Agree hosting, backups, maintenance, updates and support alongside the initial development work.
A clear way of working.
Discover
Map the workflow, users, constraints and success measures.
Design
Review the proposed screens, architecture and first-release scope.
Build & validate
Develop in agreed milestones and review working features together.
Launch & support
Complete acceptance checks, hand over documentation and agree ongoing care.
Tell us what
success looks like.
Include these details in your enquiry. We will review the brief and confirm scope, pricing and delivery arrangements with you.
- The business problem and your current workflow
- Who will use the application and what each role can do
- Required features, integrations and any existing data
- Preferred launch date, budget range and project priorities
- Hosting, data location, maintenance and source-code ownership
Use an available public department to discuss your requirements before opening an account.
Your questions,
answered.
Can you build from an idea rather than a specification?
Yes. Describe the problem and how it is handled today. We can scope a discovery phase to turn that idea into requirements before committing to a full build.
How is development priced?
Pricing depends on scope, integrations, complexity and delivery milestones. We provide a tailored proposal; submitting a request does not create an invoice or commit you to a project.
Who owns the code and data?
Ownership, source-code access, third-party licences and data responsibilities are agreed in the contract before development starts.
Can you maintain existing software?
Share the platform, source-code availability, documentation and the changes you need. We will assess compatibility and access before confirming a maintenance scope.
A clear brief.
A useful next step.
Explore our expertise, find your cloud software, or manage your existing account.
Custom Software Development
Choose a plan or request a proposal. Taxes are shown on your invoice.
Bespoke business applications, customer portals, workflow automation and API integrations. Share requirements, users, budget and timeline for a tailored proposal.
Good questions.
Clear answers.
From your first proposal to ongoing service, here are the essentials.
Company detailsCan I request a quote before creating an account?
Yes. Choose an available public department on the contact page. A customer account is used for service orders, billing and private documents.
Are setup charges separate from recurring charges?
Your proposal identifies one-time development, setup or management work separately from recurring services. Confirm the billing cycle and any initial charges before accepting.
How do payments work?
Payment is currently by bank transfer. Use the invoice reference and the bank instructions on your invoice. Payment status is updated after receipt is confirmed.
Can you help move an existing service?
Include your current environment, data size, dependencies and acceptable downtime in your enquiry. Migration work, validation and rollback responsibilities are scoped before delivery.
Is your software installed on our premises?
DCIM, accounting and live chat software are cloud-hosted services operated in HostPalace’s cloud. Custom software development has its own agreed delivery and hosting scope.