العربية
Hosting. Infrastructure. Expertise.
HostPalace
BUILT FOR YOUR BUSINESS

Your requirements.
Your kind of software.

Turn a specific business challenge into a useful application. From customer portals to internal tools, we develop software around the way your people work.

Defined scope · Tailored proposal · Clear responsibilities
Concept workspace with application wireframes and connected software modules
Custom Software Development
A PRACTICAL STARTING POINT

Built around people.
Designed for the task.

Start with the outcome you need, rather than a list of technologies. We map your workflows, users and existing systems, then define a practical first release with clear acceptance criteria.

Business web applications

Customer portals, booking workflows, internal dashboards and operational tools shaped around your business processes.

Workflow automation

Reduce repetitive steps with approval flows, notifications, document generation and connected records.

API & system integration

Connect compatible systems through documented interfaces, with authentication, error handling and ownership agreed in the scope.

User experience & access

Plan interfaces for real tasks, with role-based access and permissions appropriate to each user group.

Testing & secure development

Review access controls, validate inputs and test critical workflows. Security requirements and testing depth form part of the project scope.

Deployment & ongoing care

Agree hosting, backups, maintenance, updates and support alongside the initial development work.

FROM FIRST CONVERSATION TO DELIVERY

A clear way of working.

01

Discover

Map the workflow, users, constraints and success measures.

02

Design

Review the proposed screens, architecture and first-release scope.

03

Build & validate

Develop in agreed milestones and review working features together.

04

Launch & support

Complete acceptance checks, hand over documentation and agree ongoing care.

SHAPE YOUR REQUIREMENTS

Tell us what
success looks like.

Include these details in your enquiry. We will review the brief and confirm scope, pricing and delivery arrangements with you.

  • The business problem and your current workflow
  • Who will use the application and what each role can do
  • Required features, integrations and any existing data
  • Preferred launch date, budget range and project priorities
  • Hosting, data location, maintenance and source-code ownership
Send your requirements

Use an available public department to discuss your requirements before opening an account.

GOOD TO KNOW

Your questions,
answered.

Can you build from an idea rather than a specification?

Yes. Describe the problem and how it is handled today. We can scope a discovery phase to turn that idea into requirements before committing to a full build.

How is development priced?

Pricing depends on scope, integrations, complexity and delivery milestones. We provide a tailored proposal; submitting a request does not create an invoice or commit you to a project.

Who owns the code and data?

Ownership, source-code access, third-party licences and data responsibilities are agreed in the contract before development starts.

Can you maintain existing software?

Share the platform, source-code availability, documentation and the changes you need. We will assess compatibility and access before confirming a maintenance scope.

TAKE THE NEXT STEP

A clear brief.
A useful next step.

Explore our expertise, find your cloud software, or manage your existing account.

PLANS & PRICING

Custom Software Development

Choose a plan or request a proposal. Taxes are shown on your invoice.

Custom Software Development

Bespoke business applications, customer portals, workflow automation and API integrations. Share requirements, users, budget and timeline for a tailored proposal.

Custom quote
Scope and pricing agreed with you Request a quote
BEFORE WE BEGIN

Know what to expect.

A clear scope helps you compare options and plan the next step.

Your proposal

Review the configuration, included work, one-time charges and recurring fees before accepting an order.

Support & onboarding

Agree coverage hours, escalation contacts, migration tasks and acceptance checks. Service-specific commitments belong in your proposal.

Ownership & recovery

Confirm who manages access, updates and backups, what data is retained, and how recovery will be tested. Share credentials only through an agreed secure channel.

YOUR NEXT STEP

Custom Software Development

Share your current setup, goals and preferred timescale.

Discuss your requirements
USEFUL ANSWERS

Good questions.
Clear answers.

From your first proposal to ongoing service, here are the essentials.

Company details
Can I request a quote before creating an account?

Yes. Choose an available public department on the contact page. A customer account is used for service orders, billing and private documents.

Are setup charges separate from recurring charges?

Your proposal identifies one-time development, setup or management work separately from recurring services. Confirm the billing cycle and any initial charges before accepting.

How do payments work?

Payment is currently by bank transfer. Use the invoice reference and the bank instructions on your invoice. Payment status is updated after receipt is confirmed.

Can you help move an existing service?

Include your current environment, data size, dependencies and acceptable downtime in your enquiry. Migration work, validation and rollback responsibilities are scoped before delivery.

Is your software installed on our premises?

DCIM, accounting and live chat software are cloud-hosted services operated in HostPalace’s cloud. Custom software development has its own agreed delivery and hosting scope.