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Hosting. Infrastructure. Expertise.
HostPalace
YOUR WORK. CONNECTED.

Cloud software.
Real business purpose.

From infrastructure and finance to customer conversations, find hosted software that fits the way your team works.

Explore the collection
Hosted in our cloud Setup around your needs
THE HOSTPALACE CLOUD
One partner.
More possibilities.
Hosted software · Defined scope · Ongoing service
OUR SOFTWARE COLLECTION

Choose the workspace
your business needs.

Available as Software as a Service in HostPalace’s cloud, with setup and scope confirmed before delivery.

DCIMDATA CENTER INFRASTRUCTURE MANAGEMENT

DCIM

Data Center Infrastructure Management for your assets, racks, networks and capacity. Delivered as a cloud-hosted service with monthly per-server plans.

  • Asset visibility
  • Rack planning
  • Capacity management
Four monthly slabs + EnterpriseExplore software
Accounting CloudBUSINESS FINANCE

Accounting Cloud

Bring your finance workflows together in a hosted accounting workspace configured around your business.

  • Invoicing workflows
  • Expense organisation
  • Financial reporting
Tailored to your requirementsExplore software
Live Chat & ChatbotsCUSTOMER CONVERSATIONS

Live Chat & Chatbots

Make it easier for customers to ask questions, find answers, and reach your team through a cloud-hosted chat solution.

  • Website live chat
  • FAQ automation
  • Team handover
Tailored to your requirementsExplore software
START WITH THE WORKFLOW

Choose by the work
you need to do.

A clear starting point for your software enquiry. We confirm the final features, users and setup in your proposal.

We host the software.
You focus on your business.

DCIM, accounting and live chat are installed and operated in HostPalace’s cloud. We agree configuration, users, integrations and support before starting. Custom software development has its own agreed delivery and hosting scope.

01

Discover

Tell us about your workflows and the people who will use the software.

02

Define

Review the service scope, setup requirements, and commercial proposal.

03

Launch

Agree the rollout and onboarding plan with our team.

TAKE THE NEXT STEP

Find the right software.
Start with your requirements.

Explore our expertise, find your cloud software, or manage your existing account.

BEFORE WE BEGIN

Know what to expect.

A clear scope helps you compare options and plan the next step.

Your proposal

Review the configuration, included work, one-time charges and recurring fees before accepting an order.

Support & onboarding

Agree coverage hours, escalation contacts, migration tasks and acceptance checks. Service-specific commitments belong in your proposal.

Ownership & recovery

Confirm who manages access, updates and backups, what data is retained, and how recovery will be tested. Share credentials only through an agreed secure channel.

YOUR NEXT STEP

IT services

Share your current setup, goals and preferred timescale.

Discuss your requirements
USEFUL ANSWERS

Good questions.
Clear answers.

From your first proposal to ongoing service, here are the essentials.

Company details
Can I request a quote before creating an account?

Yes. Choose an available public department on the contact page. A customer account is used for service orders, billing and private documents.

Are setup charges separate from recurring charges?

Your proposal identifies one-time development, setup or management work separately from recurring services. Confirm the billing cycle and any initial charges before accepting.

How do payments work?

Payment is currently by bank transfer. Use the invoice reference and the bank instructions on your invoice. Payment status is updated after receipt is confirmed.

Can you help move an existing service?

Include your current environment, data size, dependencies and acceptable downtime in your enquiry. Migration work, validation and rollback responsibilities are scoped before delivery.

Is your software installed on our premises?

DCIM, accounting and live chat software are cloud-hosted services operated in HostPalace’s cloud. Custom software development has its own agreed delivery and hosting scope.